Terms of service

Terms & Conditions

Overview

Welcome to Memory Magnets Studio! The terms "we", "us" and "our" refer to Memory Magnets Studio LLC. Memory Magnets Studio LLC operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services").

By visiting, interacting with or using our Services or purchasing our products, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, please do not use our website or services.

1. Acceptance of Terms

By using the Memory Magnets Studio website or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use our website.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use our website and place an order.

3. Products & Orders

We strive to accurately display our products, but colors and appearance may vary depending on your screen.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or other circumstances.

4. Customer Submitted Content

When you upload photos, images, designs, text, or other content for use in a custom product, you confirm that you own the content or have the necessary rights and permission to use it and to authorize us to reproduce it for your order.

You agree not to submit content that is unlawful, infringes another person’s intellectual property or privacy rights, or that we reasonably determine is inappropriate for production. We reserve the right to decline or cancel an order containing such content.

You retain ownership of the content you submit. By submitting content, you give Memory Magnets Studio permission to use and reproduce it solely as necessary to create, process, and fulfill your order, unless you separately give us permission to use it for another purpose.

5. Pricing & Payment

All prices are listed in U.S. dollars unless otherwise noted.

Payment is required before orders are processed. Prices, promotions, and availability may change without notice.

6. Shipping & Delivery

Estimated delivery times are provided for convenience and are not guaranteed. We are not responsible for delays caused by shipping carriers or events beyond our control.

7. Returns & Refunds

Returns, refunds, and exchanges are handled according to our Refund Policy. Because our products are personalized and made to order, please review that policy before placing your order.

8. Intellectual Property

All content on this website, including text, images, logos, designs, and product photography, is the property of Memory Magnets Studio and may not be copied, reproduced, or used without written permission.

9. Acceptable Use

You agree not to use our website for unlawful purposes, interfere with its operation, attempt unauthorized access, or submit harmful or misleading content.

10. Third Party Services

Our website may contain links to third party websites or services. We are not responsible for their content, products, or privacy practices.

11. Limitation of Liability

Memory Magnets Studio is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount you paid for your order.

12. Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Virginia and applicable United States law.

13. Changes to These Terms

We may update these Terms & Conditions at any time. Changes become effective when posted on this page. Continued use of our website constitutes acceptance of the updated terms.